Vol: 16, Issue: 2 2026

Page: 107-123

Post-Digital Public Administration: The Transition from E-Government to Smart Government

Waeil Jalal Hassan

Received Date: 2026-04-14

Accepted Date: 2026-05-02

Published Date: 2026-05-13

http://doi.org/10.37648/ijtbm.v16i02.008

The research dealt with the topic of post-digital public administration as one of the recent trends in the development of government administration, focusing on the transition from e-government to smart government and the role of modern digital technologies in improving institutional performance and the quality of public services. The research problem was that many government institutions continue to rely on traditional e-Government models without fully moving towards smart government based on artificial intelligence, big data and smart analytics. The aim of the research was to clarify the concept of post-digital public administration, analyze the nature of the transition towards smart government, and identify the most prominent modern technologies and challenges associated with this transformation. The importance of the research stems from the importance of digital transformation in the development of Public Administration, improving the efficiency of government services, enhancing transparency and institutional sustainability.

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