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Abstract

Evaluating the Effectiveness of Lean Management Strategies in Service-Oriented Entrepreneurship

Manan Garg

Dyal Singh College, Delhi University

65-72 Vol: 15, Issue: 1, 2025
Receiving Date: 2025-01-28
Acceptance Date: 2025-02-28
Publication Date: 2025-03-16
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http://doi.org/10.37648/ijtbm.v15i01.007

Abstract

Lean management, initially developed within manufacturing sectors such as Toyota's production system, has gained traction across various industries for its emphasis on eliminating waste, improving efficiency, and delivering value to the customer. However, its application within service-oriented entrepreneurship especially among start-ups and small enterprises remains relatively underexplored. This research investigates the effectiveness of lean management strategies in service-based entrepreneurial contexts, aiming to evaluate how these approaches influence operational performance, customer satisfaction, and innovation outcomes.

Keywords: Lean management; Evaluating; service-oriented entrepreneurship

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